IDBI COLLECT

Features IDBI COLLECT

: IDBI Bank Collect is an advanced "Collection and Recovery” monitoring tool.
a.
Easily assign tasks to on field Agents /in the Office team.b.
Facility for Agents/officers to view the customer basic details, overdue details, previous interaction details, guarantor details.c.
This app will help us in geo-tagging existing of customer’s places of visit.d.
Real-time inputs, Agents /Field Officers can mark the interaction details with the customer in the application.e.
One touch records (/Allocations/Visit/ Performance), the agent can click on the call button to directly call the account holder as a part of the retrieval process.f.
360 View of the Customer with entire details that helps know your customer better.g.
For Online mode of payment, a link will be provided to the customer via SMS /Email.
Customers can directly pay from that link with OTP triggering.Many more user friendly features that help keep track of the entire team & observe performances.